Information We Collect

When you reach out to us for corporate flower arrangements or gift services, we gather information you voluntarily share. This includes your name, business name, email address, phone number, delivery addresses, and specific requirements for your floral needs. We also collect payment details when you place orders, though these are processed securely through our payment partners.

For our corporate clients, we may collect additional business information such as company registration details, preferred delivery schedules, and budget requirements. This helps us deliver a tailored service that aligns with your business needs.

Our website automatically gathers certain technical information when you visit. This includes your IP address, browser type, device information, and how you navigate through our site. We use this data to enhance our website performance and understand how clients discover our services.

How We Use Your Information

We use your personal information primarily to fulfill flower orders and deliver excellent customer service. This includes processing your orders, coordinating deliveries, creating custom arrangements based on your requirements, and communicating about your service needs.

We also use information to improve our services and website experience. This helps us identify which corporate floral services are most valuable to our clients and how we can better serve the business community in United Kingdom.

Information Sharing and Disclosure

Isle Paper Quartz respects your privacy and does not sell your personal information to third parties. We only share information when necessary to provide our services or when legally required.

We may share necessary information with trusted service partners who help us operate our business. This includes delivery partners, payment processors, and technical service providers. These partners are contractually obligated to protect your information and use it only for the specific services they provide to us.

We may disclose information if required by law, court order, or government request. We may also share information to protect our rights, property, or safety, or the safety of our customers and employees.

Data Security Measures

We treat the protection of your personal data with utmost importance and employ suitable technical and organizational safeguards to shield it. This involves secure data storage, encrypted communications, and restricted access to personal information within our company.

Although we deploy robust security measures, no online transmission method is entirely secure. We continuously update our security practices to guard against emerging threats.

Your Privacy Rights

You have significant rights regarding your personal data. Depending on applicable laws, you may have the right to access, update, delete, or limit how your information is used.

To exercise these rights, please contact us using the information provided at the end of this policy. We will respond within a reasonable timeframe as required by applicable law.

Data Retention

We retain personal data only as long as needed to deliver our services and meet legal obligations. Retention periods vary by the type of information and its intended purpose.

Cookies and Website Tracking

Our site uses cookies and similar technologies to enhance your browsing experience and to learn how visitors interact with our site. Cookies help us remember your preferences and assess site performance.

You can adjust cookie settings in your browser. Note that turning off certain cookies may hamper some site features. For detailed information about how we handle cookies, please review our Cookie Policy.

Third-Party Links

Our site may include links to third-party sites or services. This privacy policy covers only Isle Paper Quartz and our website. We are not responsible for the privacy practices of external sites.

We encourage you to check the privacy policies of any third-party sites you visit via links on our site.

Policy Updates

We may update this privacy policy periodically to reflect changes in our practices, services, or legal requirements. When we make significant changes, we will update the "Last Updated" date at the top of this policy.

We encourage you to review this policy occasionally to stay informed about how we protect your privacy.

Contact Us About Privacy

If you have questions about this privacy policy, want to exercise your privacy rights, or have concerns about how we handle your information, please contact us.